This Months Best Offers for PrivateVPN

1 Month

$7.67

Per Month

6 Simultaneous Connections

Servers in 56 Countries

30-Day Money-back Guarantee

View Plan

13 Month

$3.82

Per Month

6 Simultaneous Connections

Servers in 56 Countries

30-day Money-back Guarantee

Unrestricted Global Access

View Plan

3 Month

$4.88

Per Month

6 Simultaneous Connections

Servers in 56 Countries

30-day Money-back Guarantee

View Plan

Our Rating for PrivateVPN

Privacy

9.2

Speed

9.5

Locations

8.2

Ease

7.6

Support

8.6

Value

9.3

Our Verdict

8.7

CHOOSE FOR

Zero-logging policy

Works with Netflix

Great speeds on popular servers

Robust privacy features

IDEAL FOR

Privacy

Streaming

Travel

Unblocking

COMPATIBLE DEVICES

iPhone/iPad/Mac

Windows

Android

PrivateVPN Overview

As you’d expect with a name like PrivateVPN their app incorporates a comprehensive selection of privacy tools. Like many VPN providers, it includes everything a user would wish to see such as a kill switch and protection against DNS leakage.

Located in Sweden PrivateVPN is subject to EU data regulations but they are able to navigate around having to retain identifiable data through a zero-logs policy.

Connection speeds demonstrate consistency across their server infrastructure with even the two servers located in Africa showing credible speeds. Streamers will be pleased to learn that all popular streaming sites perform seamlessly with PrivateVPN while the service is P2P and torrent friendly.

The mobile app requires further development to reach the standard of the user-friendly desktop version. The customer support is adequate but there are major issues with the functionality of the live chat service.

WHAT ARE THE PROS

Excellent server speeds

Simple, user-friendly app

Works with streaming services

WHAT ARE THE CONS

Mobile apps lacking in features

Falls under EU data regulations

Server network could be bigger

Privacy

PrivateVPN state categorically on their website that: “PrivateVPN does not collect or log any traffic or use of its service.” This will be reassuring for any user looking to maintain or establish their online anonymity.

The zero-logs policy operated by PrivayeVPN is supported by a kill switch tool and IPv6 and DNS leak protection. These features are further enhanced as PrivateVPN run their own first-party servers so users know where their data goes to at all times.

Security is always primary for PrivateVPN and as such, the app defaults to the safe and secure OpenVPN protocol upon installation, although all main protocols are compatible with the client.

Features PrivateVPN
Open VPN (Auto)
Open VPN (UDP/TCP)
PPTP
SSTP
L2TP/IPSec
IKEv2
Supports TCP Port 443
Supports Multihop
Permits P2P
Strongest Encryption AES-256
First Party DNS Servers
DNS Leak Blocking
Killswitch
Accepts Cryptocurrency
Accepts Paypal
Activity Logging
Connection Logging
Tor Over VPN Server
Features PrivateVPN
Avg Global DL Speed 70.36
Avg Global UL Speed 28.24
Ping Time 2ms
Unlimited Bandwidth
Average Time to Connect 8s

Speed & Performance

Quite simply PrivateVPN delivers outstanding speeds in Australia, parts of Asia, Europe and the US ensuring effortless streaming and file downloading. Gamers also benefit from fast connection speeds, and in particular UK gamers, where low-latency levels were recorded.

Speed Breakdown

We continuously test the performance of all our featured VPN providers to ensure you have all the latest information you need to choose.

For this provider, we use our own proprietary speed test tool to track speeds between servers within each location with traffic directed through the VPN provider.

Our tests are intended to give you an idea of the range of connection speeds. The closer the server and faster your connection, the faster your speeds.

Server Location Download Speed (Mbps) Upload Speed (Mbps)
Australia 62.73 45.17
Germany 173.49 101.97
UK 304.81 216.68
USA 217.37 143.31
Singapore 74.37 63.91
Netherlands 187.13 112.93
France 223.19 148.87
Canada 246.42 123.71
Japan 54.98 20.52
Features PrivateVPN
Server Locations 69
Servers 100+
IP Addresses 6,800
Dynamic Server Switching

Locations

PrivateVPN runs a limited number of servers, 69 in total, which places them behind the leading VPN providers in terms of server depth. Coverage is well spread but congested servers are likely to be a more frequent experience.

PrivateVPN offers impressive coverage across Asia, Europe and the US with city-level selection an option in some countries. The service has better than average coverage in South America but the level of options in Africa is severely limited.

Ease of Use

The primary interface on the PrivateVPN app has a neat and clean appearance. All relevant user connection details are clearly visible, including IP address. The advanced options are also simple to configure but unfortunately the further the user delves into the app the more apparent certain issues become.

Selecting server locations is more difficult than it need be due to the lack of an inbuilt search facility although locations are listed alphabetically. The absence of dynamic server switching means users have to log out of their current session before changing server.

The mobile app also leaves a lot to be desired. It’s simple to use and well designed but in terms of security, it omits some obvious security tools, such as a kill switch and DNS leak protection on both the Android and iOS apps.

WHAT ARE THE PROS

Very user-friendly

Advanced privacy settings on desktop

Good choice of VPN protocols

WHAT ARE THE CONS

No embedded support on desktop app

Lack of server search feature

Mobile apps lack privacy options

Features PrivateVPN
Support Quality 8.5
24/7 Support
Live Chat
Knowledge Base
Video Tutorials

Customer Support

There are aspects of the customer support where PrivateVPN works very well, email responses are efficient and informatively written. Video tutorials and guides are abundant, including guides for less commonly used devices such as Amazon Fire Stick and Kodi. For inexperienced users, a hands-on remote control facility is available to get the user up and running or solve any problems they may encounter once connected.

Again a search function is notably absent in the FAQ section but the real issue is the 24/7 live chat or lack thereof. The function often seems to be offline which prompts the service to ask the user to complete and submit a rather unsatisfactory enquiry form.

Value for Money

WHAT ARE THE PROS

Fast speeds on popular servers

VPN killswitch and DNS leak blocking

Access to main streaming services

WHAT ARE THE CONS

Unreliable Livechat feature

No advanced privacy options on mobile

Very few city-specific servers