This Months Best Offers for Private Internet Access (PIA) VPN

1 Month

$6.95

Per Month
(Billed Monthly)

5 Simultaneous Connections

Present in 29 Countries

3000+ Servers Worldwide

View Plan

12 Month

$3.33

Per Month
(Billed Annually)

5 Simultaneous Connections

Present in 29 Countries

3000+ Servers Worldwide

24/7 Live Customer Support

View Plan

6 Month

$5.99

Per Month
(Billed Every 6 Months)

5 Simultaneous Connections

Present in 29 Countries

3000+ Servers Worldwide

View Plan

Our Rating for PIA VPN

Privacy

9.5

Speed

9.6

Locations

7.0

Ease

6.6

Support

8.3

Value

9.2

Our Verdict

8.4

CHOOSE FOR

Super fast US servers

Tons of privacy options & tools

Strict zero logs policy

Fantastic privacy options

IDEAL FOR

Privacy

Streaming

Unblocking

Sports

COMPATIBLE DEVICES

iPhone/iPad/Mac

Windows

Android

Linux

PIA VPN Overview

Private Internet Access (PIA) is one of the most immediately recognisable names in the VPN industry. Its longevity can be credited in the main to its excellent deep server network and fast speeds but also a wide selection of privacy features and security settings that can be optimised.

The user interface is rudimentary and more awkward to use than a lot of current apps but thankfully it’s look and appearance belies the apps great performance.

It’s surprising that for such a long-standing VPN provider PIA has such a frustratingly limited server spread with only 28 countries covered. Customer support is also falling behind the competition with the live chat feature having been recently removed.

Despite these drawbacks, PIA delivers dependable and incredibly fast online VPN protection.

WHAT ARE THE PROS

Zero logs policy

Supremely configurable for privacy and speed

Good global server performance

WHAT ARE THE CONS

Based in the privacy-unfriendly US

Very bare bones desktop software

Server network could be bigger

Privacy

PIA really emerges from the crowd with their selection of configurable privacy options. AES-256 encryption is the highest level of encryption available with PIA but others can be chosen depending on the users requirements. DNS and IPv6 leak protection can be manually turned on or off and users will be able to determine which port they want to use for their VPN connection.

PIA provides malware, tracker and ad blocker as standard, an automatic kill-switch but most importantly, a strictly adhered to zero logs policy. Although the company is based in the US, with it’s draconian privacy laws, PIA maintains that it “absolutely does not keep any logs, of any kind, period.” This is reassuring.

Features PIA VPN
Open VPN (Auto)
Open VPN (UDP/TCP)
PPTP
SSTP
L2TP/IPSec
IKEv2
Supports TCP Port 443
Supports Multihop
Permits P2P
Strongest Encryption AES-256
First Party DNS Servers
DNS Leak Blocking
Killswitch
Accepts Cryptocurrency
Accepts Paypal
Activity Logging
Connection Logging
Tor Over VPN Server
Features PIA VPN
Avg Global DL Speed 75.74
Avg Global UL Speed 29.54
Ping Time 2ms
Unlimited Bandwidth
Average Time to Connect 10s

Speed & Performance

PIA may operate a small global network but the servers they do have pack a significant punch. Download speeds in the US are second to none but server performance maintains reliability across all locations. The system, with over 3000 servers, is certainly robust enough to accommodate large amounts of file sharing and streaming. Low latency also means that gamers can expect a smooth experience using PIA.

Speed Breakdown

We continuously test the performance of all our featured VPN providers to ensure you have all the latest information you need to choose.

For this provider, we use our own proprietary speed test tool to track speeds between servers within each location with traffic directed through the VPN provider.

Our tests are intended to give you an idea of the range of connection speeds. The closer the server and faster your connection, the faster your speeds.

Server Location Download Speed (Mbps) Upload Speed (Mbps)
Australia 93.37 98.02
Germany 149.62 140.78
UK 409.66 276.46
USA 280.48 181.18
Singapore 36.62 171.56
Netherlands 244.14 102.81
France 154.29 113.65
Canada 181.83 48.10
Japan 184.35 134.59
Features PIA VPN
Server Locations 43
Servers 3,172+
IP Addresses Unconfirmed
Dynamic Server Switching

Locations

With just 43 locations in 28 countries, PIA lacks the range of locations served up by the top VPN providers. Europe is especially poorly represented with servers in only 15 countries, and only a paltry three in the UK.

North American users have some degree of city-level selection but the choice is extremely limited in South and Central America as well as Asia.

Ease of Use

New VPN users might be a little disconcerted by the most austere of VPN user interfaces but the usability and sheer level of configuration available is something that advanced users will love. All of the settings can be accessed through one additional menu screen, and clicking the right mouse button will reveal the server menu.

The same level of configuration with privacy settings is included in the mobile apps but contrastingly the mobile app does offer a much sleeker, modern looking interface.

WHAT ARE THE PROS

Highly configurable and flexible

Very functional

Mobile apps are simple yet powerful

WHAT ARE THE CONS

No modern user interface on desktop

Off-putting to inexperienced users

Changing servers is a bit clunky

Features PIA VPN
Support Quality 7.6
24/7 Support
Live Chat
Knowledge Base
Video Tutorials

Customer Support

Up until recently, PIA did have a live chat feature on their website but due to security reasons, this has since been removed. Email support is available 24/7 with efficient responses which display a good level of technical support and knowledge.

There is a combination of searchable video and text-based resources on the PIA website. They cover a range of subjects including set-up and installation as well as guides to troubleshooting. It should be noted that some of the articles might be to jargon-heavy for less tech-savvy users.

Value for Money

WHAT ARE THE PROS

Brilliant range of privacy features

Can optimize settings for speed or security

Excellent worldwide server performance

WHAT ARE THE CONS

Desktop app is basic in the extreme

Server network is quite small

Based in the privacy-unfriendly US