This Months Best Offers for HideMyAss VPN
Our Rating for HideMyAss VPN
Privacy
7.0
Speed
10
Locations
10
Ease
8.2
Support
8.0
Value
7.5
Our Verdict
8.9
CHOOSE FOR
Huge choice of server locations
Fun, easy-to-use software
Killswitch & DNS leak blocking
24/7 Live Customer Support
IDEAL FOR
Unblocking
Streaming
Travel
Sports
COMPATIBLE DEVICES
iPhone/iPad/Mac
Windows
Android
Linux
HideMyAss VPN Overview
HideMyAss VPN offers a great looking app that is simple to use, especially for those that just want to click and go. Allied with an attractive looking design HideMyAss operates a server network with over 940 server locations and 120,000 IP addresses, providing an infrastructure that ensures a fast and stable service. HideMyAss also has fantastic reach within the US with users currently able to select servers from over 60 different cities.
For users intent on keeping their online activity private it should be noted that HideMyAss doesn’t offer the same level of security that other VPN services do. With its headquarters located in the UK, HideMyAss has to comply with EU data retention laws, which are also subject to intelligence sharing data agreements between the EU and the US.
As HideMyAss is back by anti-virus software giant Avast it enables them to create a fantastic customer support network with extremely fast response times.
WHAT ARE THE PROS
Great interface, really easy to use
Wide range of server locations, including specific cities
Great customer support
WHAT ARE THE CONS
Lack of advanced manual options
Based in the UK so subject to EU data regulations
Logs connection metadata for 3 months
Privacy
Unlike other VPN services HideMyAss is obligated by EU data laws to retain information in regard to connection timestamps, the volume of the data transmissions per session and the IP address and the VPN to which the user is connected.
Data logs are retained for up to 90 days unless a user is under suspicion of the host VPN of participating in illegal pursuits. For inexperienced users, these factors will most likely case little or no alarm. There are a number of standard security features to keep your data safe such as DNS leak protection reinforced by in-house server maintenance and an integrated kill switch. In its latest upgrade, HideMyAss has made the switch to shared IP addresses to increase privacy and get around internet blocks in countries with strong censorship laws.
| Features | HideMyAss VPN |
|---|---|
| Open VPN (Auto) | |
| Open VPN (UDP/TCP) | |
| PPTP | |
| SSTP | |
| L2TP/IPSec | |
| IKEv2 | |
| Supports TCP Port 443 | |
| Supports Multihop | |
| Permits P2P | |
| Strongest Encryption | AES-256 |
| First Party DNS Servers | |
| DNS Leak Blocking | |
| Killswitch | |
| Accepts Cryptocurrency | |
| Accepts Paypal | |
| Activity Logging | |
| Connection Logging | |
| Tor Over VPN Server |
| Features | HideMyAss VPN |
|---|---|
| Avg Global DL Speed | 63.38 |
| Avg Global UL Speed | 26.02 |
| Ping Time | 2ms |
| Unlimited Bandwidth | |
| Average Time to Connect | 9s |
Speed & Performance
Since being launched in 2010 HideMyAss has strived to improve connection speeds and provide an increasingly reliable VPN service. Latest tests show that connection speeds are now amongst the best in the market. Even servers in China have shown a marked improvement which can only bode well for the rest of their global network.
Speed Breakdown
We continuously test the performance of all our featured VPN providers to ensure you have all the latest information you need to choose.
For this provider, we use our own proprietary speed test tool to track speeds between servers within each location with traffic directed through the VPN provider.
Our tests are intended to give you an idea of the range of connection speeds. The closer the server and faster your connection, the faster your speeds.
| Server Location | Download Speed (Mbps) | Upload Speed (Mbps) |
|---|---|---|
| Australia | 89.09 | 93.94 |
| Germany | 115.24 | 94.91 |
| UK | 197.17 | 144.23 |
| USA | 160.98 | 132.25 |
| Singapore | 172.77 | 113.85 |
| Netherlands | 125.93 | 72.70 |
| France | 162.41 | 119.30 |
| Canada | 272.63 | 111.80 |
| Japan | 167.68 | 120.33 |
| Features | HideMyAss VPN |
|---|---|
| Server Locations | 280+ |
| Servers | 860+ |
| IP Addresses | 100,000+ |
| Dynamic Server Switching |
Locations
One area where HideMyAss surpasses other VPN services is with the sheer scale of the worldwide server network. They operate 286 locations in 220 countries, although it should be noted that of these 286 locations, 225 are virtual servers. HideMyAss is leading the way with server locations populated in areas that are routinely ignored by other VPN providers. The user has the option to select servers in specific cities in over 24 countries including China, Turkey and Israel.
HideMyAss also operates an extensive server network in the US with 65 city locations delivering coast-to-coast coverage.
Ease of Use
The app designed by HideMyAss is one of the sleekest and best-looking VPN tools on the market. The desktop interface has the appearance of a mobile app that gives it a modern touch.
Automated features within the app are best demonstrated by the simple “Instant Mode” that configures the optimal connections for users, a great benefit for those who are new to VPN services. The interface is very user-friendly with a highly functioning search function and important connection details are clearly displayed without clotting up the screen.
Where usability is lacking is the limited amount of advanced configurations available within the app which could prove an obstacle to purchasing for more seasoned VPN users.
Surprisingly the desktop version can only be used with OpenVPN protocol whereas the mobile can be used with various VPN protocols.
WHAT ARE THE PROS
Simple yet very slick with a ``mobile app feel``
Cheeky, playful branding combined with intuitive design
Powerful, zippy search functionality
WHAT ARE THE CONS
Very occasionally unresponsive
No advanced or manual options at all
| Features | HideMyAss VPN |
|---|---|
| Support Quality | 9.7 |
| 24/7 Support | |
| Live Chat | |
| Knowledge Base | |
| Video Tutorials |
Customer Support
HideMyAss provides fast and knowledgeable email support and 24/7 live chat for any problems that users may encounter.
HideMyAss has a wealth of online resources that offer thorough support for users although guides and tutorials aren’t the easiest to find due to a lack of organisation with the screen.
Value for Money
WHAT ARE THE PROS
Full-featured VPN with slick, easy-to-use app
Huge range of servers and IP addresses
Killswitch and DNS leak blocking functionality
WHAT ARE THE CONS
Not working with all premium streaming services
Not compatible with many devices outside main platforms
Lack of manual options