FAQ’s

Why use a VPN?

By masking your computers real IP address a VPN can ensure your online privacy and protect your data from hackers or overbearing Government snoops.  As well as keeping your data hidden it can allow you to circumvent internet restrictions in web-censored countries such as China, bypass regional blocks for media platforms for gaming and allow for anonymous hassle-free P2P file sharing.

What is an IP Address?

Its function is to be an address to which information can be sent and received. Consequently, it also reveals your location, which is what a VPN will hide to enable you to roam the internet freely.

How do I connect a VPN?

The majority of VPN apps are very simple to set up and can have your chosen VPN service up and running in minutes. Once you’ve downloaded your VPN app, it’s usually just as case of logging in and choosing a server. Most VPN dashboards will feature on-screen prompts and if you get really stuck then there is customer support available to help get you connected.

Can I connect a VPN to a Smart Phone?

As long as the VPN service has developed an app that you can download then you’re in business. You’ll be able to roam the web on your mobile even on public Wi-Fi without a worry. A few VPN providers allow you to connect to multiple devices for one flat monthly fee.

Will a VPN slow down my internet speed?

A VPN will slow down your internet connection somewhat, but it shouldn’t be very noticeable. There are a couple of extra steps involved with using a VPN instead of an ISP server, so you’re bound to experience some lag. Speed will also vary depending on the locality and number of servers your VPN provider operates.

Should I use a free VPN service?

There are free VPNs available but they are very limited in their functions. They are essentially little more than a trial package. There are also malicious free VPN services which actually mine your data and sell it on. To benefit fully from what a VPN can offer and have the assurance that your data is secure, we recommend that you purchase a well-tested VPN.  Free VPN services come with huge risks.

Which Operating Systems Are Compatible With a VPN?

All the best VPN apps will work with Windows, Mac, iOS, Android and Linux operating systems. This means you’ll be able to use your VPN on most common laptops, PCs, tablets and mobiles.