This Months Best Offers for CyberGhost VPN

1 Month

£10.29

Per Month

Over 1,300 servers

Up to 5 devices

30-day Money-back Guarantee

View Plan

36 Month

£2.10

Per Month

Over 1,300 servers

30-day Money-back Guarantee

24/7 Live Customer Support

Up to 5 devices

View Plan

12 Month

£4.59

Per Month

Over 1,300 servers

Up to 5 devices

30-day Money-back Guarantee

View Plan

Our Rating for CyberGhost VPN

Privacy

9.3

Speed

8.8

Locations

8.5

Ease

8.5

Support

9.0

Value

9.4

Our Verdict

9.0

CHOOSE FOR

Fast speeds in many countries

No Logs

No Connection Logs or metadata

Fast access to Netflix

IDEAL FOR

Privacy

Streaming

Sports

Travel

COMPATIBLE DEVICES

iPhone/iPad/Mac

Windows

Android

Amazon/FireTV

CyberGhost VPN Overview

CyberGhost VPN is a solid service offering an excellent choice for privacy-conscious users thanks to its zero-logs policy while download speeds are showing definite signs of improvement across their server network. They now operate in over 60 countries, including some less popular locations, and are expanding in their scope.

The app features a multitude of automated features, such as ad blocking and tracker blocking. The customer support delivers a helpful service but its effectiveness is reduced by the absence of any video tutorials.

WHAT ARE THE PROS

Fast server performance

Anti-malware and no-tracking

No logging, not even connection metadata

WHAT ARE THE CONS

Torrenting not available on US servers

App could do with an update

Server network could be bigger

Privacy

CyberGhost VPN delivers a real online security experience with particular emphasis on auto-enabled features to ensure all users are secure in their online activity. Ad blocking is a default option as are malware and tracker blocking.

A zero-logs policy is enforced, so despite the company being located within the EU, they retain no data to show should it be requested. An integrated kill switch protects user data should the connection be lost, which will please BitTorrent users, who are afforded their own specialist servers within the app.

App customisation is available within the settings allowing the user to choose the specific software that connects via the VPN.

Features CyberGhost VPN
Open VPN (Auto)
Open VPN (UDP/TCP)
PPTP
SSTP
L2TP/IPSec
IKEv2
Supports TCP Port 443
Supports Multihop
Permits P2P
Strongest Encryption AES-256
First Party DNS Servers
DNS Leak Blocking
Killswitch
Accepts Cryptocurrency
Accepts Paypal
Activity Logging
Connection Logging
Tor Over VPN Server
Features CyberGhost VPN
Avg Global DL Speed 51.41
Avg Global UL Speed 28.85
Ping Time 2ms
Unlimited Bandwidth
Average Time to Connect 9s

Speed & Performance

CyberGhost VPN does return respectable download speeds and is showing clear signs of improvement across Europe. With the development of their server infrastructure still ongoing it can be expected that there will be further increases in speed. Server selection based on the levels of server congestion is a standout feature of the CyberGhost VPN.

Although this makes CyberGhost a good choice for streaming and file downloading gamers might find the poor performance in low-latency tests a turn off.

Speed Breakdown

We continuously test the performance of all our featured VPN providers to ensure you have all the latest information you need to choose.

For this provider, we use our own proprietary speed test tool to track speeds between servers within each location with traffic directed through the VPN provider.

Our tests are intended to give you an idea of the range of connection speeds. The closer the server and faster your connection, the faster your speeds.

Server Location Download Speed (Mbps) Upload Speed (Mbps)
Australia 87.96 81.07
Germany 182.07 103.13
UK 327.36 141.50
USA 86.61 54.44
Singapore 167.35 151.79
Netherlands 147.27 93.99
France 80.77 46.43
Canada 105.80 80.41
Japan 143.44 91.14
Features CyberGhost VPN
Server Locations 80+
Servers 1,291
IP Addresses 1,291
Dynamic Server Switching

Locations

While investment in the server infrastructure continues so the number of countries in which servers are located is increasing. CyberGhost currently has servers in 90 locations across 60 countries with over 1300 servers in all.

They provide individual city selection in 6 countries including Canada, UK and the US. The US enjoys extensive coverage with 18 servers located in all corners of the country. Unusually for VPN services Africa is relatively well represented by CyberGhost VPN, as well as South and Central America.

Ease of Use

CyberGhost VPN seeks to find the purpose of the user’s session from the main screen. This is a convenient feature assuming the user understands the options being presented. The main interface offers 6 options; Surf Anonymously, Unblock Streaming, Protect Network, Torrent Anonymously, Unblock Basic Websites and Choose My Server. Once one of these is selected it then provides a host of intuitive on-screen options with extra security features for web surfing, and on the mobile app, an option to restrict background data to save on the user’s data usage. It should be noted that the mobile app does remain more limited in its usability than the desktop version.

CyberGhost VPN is teeming with automated features. For web browsing, ad, tracker and malware blockers are all auto-enabled for user security. Users will also find that connection to their favourite streaming sites can be made at the click of the button.

Advanced settings within the app are quick and easy to configure. For instance, the settings tab allows users to select which apps they want to connect automatically to CyberGhost VPN.

WHAT ARE THE PROS

Click & Connect tabs to get going quickly

Well-organised settings and search filters

Detailed server load information

WHAT ARE THE CONS

The 'connecting/connected' interface could be slicker

Frequent in-app App store review notification (iOS app)

Features CyberGhost VPN
Support Quality 9.0
24/7 Support
Live Chat
Knowledge Base
Video Tutorials

Customer Support

CyberGhost VPN provides helpful and friendly email support with efficient response times. The live chat is available 24/7 and in multiple languages to assist on issues with the app. CyberGhost VPN does keep records of live chat to aid future troubleshooting.

The major drawback to the customer support is despite displaying a strong knowledge base CyberGhost VPN doesn’t incorporate any video tutorials to enhance the written resources.

Value for Money

WHAT ARE THE PROS

Incredible speed & performance

Ad-blocker and anti-malware plus free proxy

Excellent privacy features

WHAT ARE THE CONS

App is a little clunky and needs polish

Torrenting restricted to specific servers

Limited server locations